Privacy Policy – Thai Home Israel
Effective Date: October 15, 2026
Thai Home Israel ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, mobile application, and services.
Apps from the App Store and Google Play
- Money transfer, health insurance, Save & Buy, referral rewards, currency tools, salary-slip scanning and professional translation requests are website-only services, excluded from the store apps. The in-app document archive supports only passports, visas and work contracts.
- In-app memberships are purchased through the store. We use RevenueCat to verify purchases, restore access, update membership status and analyze subscriptions. It processes an app-specific user identifier, receipt and subscription information, and technical information about the app and device. That identifier is linked to your account. We do not receive your payment card details from the store.
- The store apps do not load Meta Pixel, send our optional usage analytics or record screen sessions. Information needed for your account, service requests, security and purchases is still processed. Device storage supports sign-in, language and appearance preferences.
- If you enable notifications, we associate a push token and installation identifier with your account and language to deliver updates through Apple Push Notification service or Google Firebase Cloud Messaging. Lock-screen notifications do not include personal details. You can turn them off on the Notifications screen or in your phone settings. Signing out unregisters notifications on the device and requests cancellation on our server; the server update requires a connection. We retain a cancellation record to prevent delayed requests from registering again. Push records are removed when you delete your account.
1. Information We Collect
- Name, phone, WhatsApp, LINE and email contact details, and the address and area you provide
- Passport or identification details, employment, employer, visa and service needs
- Uploaded documents such as contracts, salary slips and visa documents, including income, working hours, leave and financial details in them
- Health and workplace-injury intake forms are available on the website only. Salary slips uploaded on the website for employment and payroll help may include sick-leave entries
- Transfer receipts, payment references and funds allocated to products in Save & Buy, as well as purchase and subscription history
- Profile pictures, photos, attachments, posts, questions, comments, listings, messages and support requests
- Relationships within the app, such as chat participants and blocked accounts; we do not read your phone address book
- GPS location when you choose to use your current location in a taxi request, and pickup and destination addresses; coordinates are sent to Nominatim to find an address
- Service interactions such as likes, votes, event registrations and job views or applications, along with account identifiers, notification settings and notification delivery errors
2. How We Use Information
- Manage accounts, memberships, purchases and requests concerning jobs, visas, transport, products and support
- Process documents and text you submit, including AI analysis and community content review
- Display content and listings you choose to publish to the community or to your selected message recipients
- Match services and job recommendations to the area, experience and needs you provide
- Analyze purchases and feature use from operational records, such as application and event registration counts, to improve the service
- Communicate about services and send membership renewal reminders and Thai Home offers using your contact details and membership status; you can request an end to marketing messages through the contact details below
- Manage Save & Buy and verify payments for products
3. Data Protection
We take reasonable security measures to protect user information against unauthorized access, disclosure, or misuse.
4. Third-Party Services
- Base44 for accounts, hosting, data storage and AI processing
- Apple, Google and RevenueCat for in-app purchases and membership status; Apple Push Notification service and Firebase Cloud Messaging for notifications when enabled
- Nominatim to find an address from the location you choose to provide for taxi services
- WhatsApp and Buildo for service communications
- Stripe, Tranzila and Meta Pixel are used in website services where applicable; Meta Pixel does not load in the store apps
5. User Responsibilities
Users are responsible for providing accurate information.
6. Your Rights
You can edit your profile and request account deletion on the in-app Delete Account screen. To access or correct other information, or stop marketing messages, contact us by phone or WhatsApp at 053-5719060. You can revoke location and notification permissions in your phone settings.
7. No Guarantee
Thai Home Israel provides guidance and support services only. We do not guarantee:
- Employment
- Visa approval
- Legal outcomes
- Government approvals
8. Legal Compliance
All services are subject to Israeli law and applicable regulations.